Jack/Zen

A zen perspective on how we think about the future

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    Good care and caring

    Spent time today interviewing patients and families to assess their requirements of good care and caring. The secret to productive probing is setting the tone with quick rapport, especially when as in one case, the family was on their death watch of their father. With skill, humor is very possible and often welcome as people pray for relief from the acuity of grief and exhaustion of the long hours. What's interesting is that people are very clear on what they translate as the requirements of care and caring. Number one on everyone's list is information. Nothing is more important than people knowing what's happening and why, who you are and what's planned. Knowledge reduces the dark shadows of the unknown. Also at the top of the list is the presence of joy that care-givers bring to reduce the cold shadows of aloneness that accompanies people's fears.
    Tags » Appreciative living
    • 29 October 2008
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    over 3 years ago Barry Briggs responded:
    I dunno about others, but I know the "dark shadows of the unknown" all too well - and (as far as I know) I'm nowhere close to death.

    I suspect these shadows are the human condition and, for the most part, we inflict the shadows upon ourselves by failing to disclose to ourselves (and to those who care for us) how things actually are with us.

    This withholding of life plunges us into darkness.

    It's so easy to come forward with the truth of our lives. And yet we don't - over and over we don't.

    over 3 years ago Gabriella responded:
    It is a good day at work when our most profound experiences there are mirrors for our own lives.

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    10-time author and designer with a focus on change in organizations and communities. HappinessChoice.com. Contact Jack at jack(at)happinesschoice(dot)com

  • About Jack Ricchiuto

    10-time author and designer with a focus on change in organizations and communities. HappinessChoice.com. Contact Jack at jack(at)happinesschoice(dot)com

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